CHARGING/AUDIO ISSUES?

[davecobb]

I have an original Kickstarter unit that now seems to be having issues.

It works when plugged into USB, but doesn't seem to charge, even when left overnight. Also, no audio comes out of the speaker, no matter what level the volume knob is at.

Thoughts?

[Ben Rose]

Thanks for supporting us in the Kickstarter! Sorry about the current issues. My simple guess would be a loose battery connector and maybe a damaged flex cable to the speaker- are you able to pop it open and take a look? Sending it here is definitely an option as well, let me know.