Hey! We ran into something similar with ours—try doing a full power cycle first (turn it off, unplug it, and let it sit for a minute before turning it back on). If that doesn't work, there's usually a tiny reset pinhole on the back or bottom you can press with a paperclip to factory reset it. That cleared the static issue for us, so hopefully it does the trick for your son too!

Where can I find the reset button on the tinyTV2?

Hello,
For some reason, i noticed my looped video of a fireplace (~10 secs long) plays the static animation with sound and shows the channel number when the loop begins. It's pretty annoying because it kind of ruins the purpose of ambient noise. This is not the pre-installed video. I also noticed that it does this with my other longer videos. This did not happen when i first got the tinytv. I have already deleted any hidden files on my mac. Any ideas on what's going on and how i can fix it?