TinyTVConverter.app crashes on launch

Started by jackmcdade, June 12, 2023, 11:55:48 AM

Previous topic - Next topic

jackmcdade

*
Newbie
Posts: 1
Logged
Hey there, after installing the app on my Mac (MacOS 12.6.3) and bypassing the unsigned warning, the app just opens and immediately quits. Any ideas on what I can do here?

DocTV

*
Newbie
Posts: 1
Logged
Same issue. Just got my TinyTV 2 today and the converter app will not open on Mac 12.5.5 /M2 chip.

Jason

Administrator
*****
Hero Member
Posts: 107
TinyCircuits Employee
Logged
We're looking into it. it's very likely that using macOS 13 (Ventura) will solve this but we want to get it to work on older versions as well.

maraculous

*
Newbie
Posts: 1
Logged
oh, awesome! i just received my TinyTV and found the same issue. i posted on the kickstarter page before poking around and finding this forum. looking forward to being able to convert some videos! I'm using an Early 2015 MBP running MacOS Monterey 12.6.6.

mynameisfuzzy

*
Newbie
Posts: 2
Logged
Same issue with Ventura 13.3.1... the app doesn't open at all. I double-click and nothing happens.
Any idea?
Many thanks for your help!
B.

Ben Rose

Administrator
*****
Hero Member
Posts: 392
Logged
Hi all- we have a version of the app up at https://files.tinycircuits.com/TinyTVConverter1.0.1b.zip that was tested here on macOS 12.6.7 and 13.4, please let us know if it's working for you on 12.

@mynameisfuzzy Did you try to right-click/control-click on the app, then click open?

Thanks,
Ben

mynameisfuzzy

*
Newbie
Posts: 2
Logged
Thank you for that update! now it works for me on 13.3.1

And yes, with the previous version I had tried to right-click and click open but it didn't work either.

Now it's all good, thank you!

B

NatetheMac

*
Newbie
Posts: 1
Logged
Add my name to the users where the TinyTVConvertor 1.0.5 does not launch... just bounces once and that's it.  Running Mac OS 10.14.6 on an Intel processor. 

If it helps debug, in the Console after attempting to launch, there is one error logged:

Prompting policy for hardened runtime; service: kTCCServiceAppleEvents requires entitlement com.apple.security.automation.apple-events but it is missing for ACC:{ID: com.tinycircuits.TinyTVConverter, PID[10675], auid: 501, euid: 501, binary path: '/Applications/TinyTVConverter 1.0.5.app/Contents/MacOS/TinyTVConverter'}, REQ:{ID: com.apple.appleeventsd, PID[61], auid: 55, euid: 55, binary path: '/System/Library/CoreServices/appleeventsd'}

followed by the following process messages:

Failed to execute script 'TinyTVConverter' due to unhandled exception: dlopen(/var/folders/_l/8r5kjyt90kj8rjf3rwzl0r_40000gn/T/_MEIbOLcrg/lib-dynload/_tkinter.cpython-311-darwin.so, 2): Library not loaded: @rpath/libtk8.6.dylib
  Referenced from: /var/folders/_l/8r5kjyt90kj8rjf3rwzl0r_40000gn/T/_MEIbOLcrg/lib-dynload/_tkinter.cpython-311-darwin.so
  Reason: no suitable image found.  Did find:
   /private/var/folders/_l/8r5kjyt90kj8rjf3rwzl0r_40000gn/T/_MEIbOLcrg/lib-dynload/../libtk8.6.dylib: cannot load 'libtk8.6.dylib' (load command 0x80000034 is unknown)

Traceback:
Traceback (most recent call last):
  File "TinyTVConverter.py", line 22, in <module>
  File "PyInstaller/loader/pyimod02_importers.py", line 419, in exec_module
  File "tkinter/__init__.py", line 38, in <module>
ImportError: dlopen(/var/folders/_l/8r5kjyt90kj8rjf3rwzl0r_40000gn/T/_MEIbOLcrg/lib-dynload/_tkinter.cpython-311-darwin.so, 2): Library not loaded: @rpath/libtk8.6.dylib
  Referenced from: /var/folders/_l/8r5kjyt90kj8rjf3rwzl0r_40000gn/T/_MEIbOLcrg/lib-dynload/_tkinter.cpython-311-darwin.so
  Reason: no suitable image found.  Did find:
   /private/var/folders/_l/8r5kjyt90kj8rjf3rwzl0r_40000gn/T/_MEIbOLcrg/lib-dynload/../libtk8.6.dylib: cannot load 'libtk8.6.dylib' (load command 0x80000034 is unknown)


hope this helps for a debug/version update!

SMF spam blocked by CleanTalk