Hi,
I purchased a Thumby, but have been unable to connect it to either a windows 8 PC or a windows 7 PC. I have read the FAQ at https://thumby.us/FAQ/ and have followed the instructions there. I know that it is not the cable, as I am able to load/see the directory/device when I turn the Thumby on in USB flashdrive mode (I find exactly two files in the loaded dirive when turn on the Thumby with down arrow pressed).
Thumby's power is on, the cable is connected, I can see the "start" game select menu on the Thumby, but the Zadig driver loader doesn't find it at all. Ie, it shows "no devices found", the upper pulldown is empty. I have tried earlier versions of Zadig with no difference. The Device Manager says "unknown USB-device", and I know that is the active one because it disappears if I unplug the Thumby (or if I turn the Thumby off).
I have tried loading the device driver anyway, restarting the PC and/or all connected devices in various sequences -- no change. Does not seem to matter what PC I use either. Is it just bad firmware on the Thumby? Something I am missing? How do I even diagnose this?
Anyone have any suggestions aside from telling me that I have just bad luck?
Thanks,
Forrest
I don't think this would be a firmware issue. Thumby uses MicroPython as its base firmware, which is a commonly by a lot of other devices/users. All we added were Python files for game launching, settings, etc.
Searching Google for "zadig not finding device" results in:
"Check your computer's Device Manager (if using Windows) to make sure that the computer sees the device is plugged in. The name of the device will often be "Unidentified USB device". Go back to Zadig, click on the "Options" menu, and make sure there is a check-mark next to "List All Devices""
You could try giving that a try to try and get the Thumby to show up in Zadig.
Let me know if that doesn't work, we'll figure it out.
Thanks