Hi Chuckles,
We've tested the current firmware and converter versions, and can't replicate the issue with our test videos. If you have access to your original video files, could you send a link to them? Wetransfer / Google Drive / Dropbox would be just fine.
Thanks,
Mason W.
We've tested the current firmware and converter versions, and can't replicate the issue with our test videos. If you have access to your original video files, could you send a link to them? Wetransfer / Google Drive / Dropbox would be just fine.
Thanks,
Mason W.