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Thumby / Unable to connect Thumby
« on: June 25, 2023, 04:05:47 PM »
Hi,
I purchased a Thumby, but have been unable to connect it to either a windows 8 PC or a windows 7 PC. I have read the FAQ at https://thumby.us/FAQ/ and have followed the instructions there. I know that it is not the cable, as I am able to load/see the directory/device when I turn the Thumby on in USB flashdrive mode (I find exactly two files in the loaded dirive when turn on the Thumby with down arrow pressed).
Thumby's power is on, the cable is connected, I can see the "start" game select menu on the Thumby, but the Zadig driver loader doesn't find it at all. Ie, it shows "no devices found", the upper pulldown is empty. I have tried earlier versions of Zadig with no difference. The Device Manager says "unknown USB-device", and I know that is the active one because it disappears if I unplug the Thumby (or if I turn the Thumby off).
I have tried loading the device driver anyway, restarting the PC and/or all connected devices in various sequences -- no change. Does not seem to matter what PC I use either. Is it just bad firmware on the Thumby? Something I am missing? How do I even diagnose this?
Anyone have any suggestions aside from telling me that I have just bad luck?
Thanks,
Forrest
I purchased a Thumby, but have been unable to connect it to either a windows 8 PC or a windows 7 PC. I have read the FAQ at https://thumby.us/FAQ/ and have followed the instructions there. I know that it is not the cable, as I am able to load/see the directory/device when I turn the Thumby on in USB flashdrive mode (I find exactly two files in the loaded dirive when turn on the Thumby with down arrow pressed).
Thumby's power is on, the cable is connected, I can see the "start" game select menu on the Thumby, but the Zadig driver loader doesn't find it at all. Ie, it shows "no devices found", the upper pulldown is empty. I have tried earlier versions of Zadig with no difference. The Device Manager says "unknown USB-device", and I know that is the active one because it disappears if I unplug the Thumby (or if I turn the Thumby off).
I have tried loading the device driver anyway, restarting the PC and/or all connected devices in various sequences -- no change. Does not seem to matter what PC I use either. Is it just bad firmware on the Thumby? Something I am missing? How do I even diagnose this?
Anyone have any suggestions aside from telling me that I have just bad luck?
Thanks,
Forrest