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General Discussion / Re: TSV Video conversion issues
« on: February 22, 2021, 02:07:45 PM »
Hello,
1. Any file size or video length should work, the larger and longer the video, the longer the conversion will take. The longest we have tested is a 2.5 hour movie.
2. Those formats should work. mp4 is the most commonly used format
There could be some corruption from the main video. I would recommend trying different videos to see if you can rule out that it's a specific video causing problems.
Let me know if you see the same behavior on multiple videos.
Best,
Réna
1. Any file size or video length should work, the larger and longer the video, the longer the conversion will take. The longest we have tested is a 2.5 hour movie.
2. Those formats should work. mp4 is the most commonly used format
There could be some corruption from the main video. I would recommend trying different videos to see if you can rule out that it's a specific video causing problems.
Let me know if you see the same behavior on multiple videos.
Best,
Réna